Refund and Returns Policy

1. No Refunds or Returns

We do not offer refunds, returns, or exchanges under any circumstances, including but not limited to:

• Change of mind
• Incorrect product selection
• Improper handling, storage, or use after delivery
• Delays caused by shipping carriers
• Customs delays, seizures, or regulatory actions
• Personal expectations regarding product performance

All purchases are considered final once payment has been completed.

2. Order Accuracy

Customers are solely responsible for ensuring all order information is correct, including the shipping address and product selection. Orders cannot be modified or cancelled once they have been processed or shipped.

3. Damaged or Incorrect Orders

If you receive an item that is physically damaged during transit or an incorrect product due to our error, please contact us within 48 hours of delivery with photographic evidence. At our sole discretion, we may offer a replacement product where appropriate. Refunds will not be issued.

4. Shipping Responsibility

Once an order has been dispatched, ownership and responsibility transfer to the customer. We are not responsible for shipping delays, lost parcels, or courier-related issues. We will provide tracking information for all shipments.

5. Agreement to Terms

By purchasing from Quality Peptides Supply Australia, you confirm that you have read, understood, and agreed to this Refund Policy in full prior to completing your order.

6. Contact

For order inquiries, please contact:
Email: Sales@qualitypeptidessupply.com